🔒 Privacy Policy

1. Information We Collect

• Personal Data: Name, email, phone number, and billing details.
• Account Data: Login credentials, account preferences, and usage history.
• Transaction Data: Payment history, invoices, and related billing records.
• Technical Data: IP address, browser type, cookies, and device information.
• Uploaded Data: Files, documents, lesson plans, or project details you share with us.

2. How We Use Your Information

We use your data to:

• Provide and Improve Our Services: Deliver core features, enhance functionality, and ensure smooth performance.
• Process Payments and Transactions: Handle billing, subscriptions, and secure payment processing.
• Personalize User Experience: Tailor content, settings, and recommendations to your preferences.
• Communicate with You: Send support responses, service updates, important notifications, and promotional information (where permitted by law).
• Comply with Legal Obligations: Meet regulatory requirements, resolve disputes, and enforce our Terms of Service.

3. Sharing of Information

We do not sell your data. We may share information with:

• Service Providers: Trusted third parties who assist in operating our platform, such as hosting providers, payment gateways, and integrated APIs (e.g., Google, PhonePe).
• Legal Authorities: When disclosure is required by law, regulation, or legal process, or to protect our rights, property, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of the business continuity process.

4. Data Retention

We retain your information as long as necessary to provide services or comply with legal obligations.

5. Data Security

We use industry-standard encryption, firewalls, and secure servers. However, no online system is 100% secure.

6. Your Rights

Depending on your location (India DPDP Act, GDPR, CCPA), you may have rights to:

• Access, Correct, or Delete: You can request access to the personal data we hold about you, ask for corrections, or request deletion where applicable.
• Withdraw Consent: If we process your data based on consent, you may withdraw it at any time without affecting prior lawful processing.
• Opt-Out of Marketing: You can unsubscribe from promotional emails or messages by following the opt-out instructions included in those communications.

7. Cookies

We use cookies and tracking technologies for analytics and improving user experience.

8. Children’s Privacy

Our Services are not directed at children under 13. We do not knowingly collect data from them.

9. Changes to Privacy Policy

We may update this Policy. Continued use means acceptance of the revised Policy.

10. Contact Us

For privacy-related concerns, please reach out:

📧 contact@bullstouch.com

📞 (+91) 931-691-9709